Directory of Useful Organisations

Calvia Council / Ajuntament

Calvià council offers the option to be attended in English in person or by email (but not in English by phone) in its Customer Service Centres (known in Castillan Spanish as “Servicio de Atención al Ciudadano” or in Catalan/Mallorquín as “Servei d’Atenció al Ciutadà”).

These offices are in the council offices in Palmanova (known as the Centre Municipal de Serveis) on the coast or in the town hall (Ajuntament) in Calvià itself. These are walk in services or an appointment in English can be made in advance via the Calvià council website by scrolling down the home page a bit to find the link.

The four tourist offices across the Calvià municipal area can also help with local information in English. These are in Palmanova, Magaluf, Peguera and Santa Ponça. The municipality of Calvià covers a broad coastal and inland area southwest of Palma including popular tourist and international residential areas.


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Coverage area and additional information

The local town hall / council office is the normal gateway to Spanish social care or route for contacting Social Services’ team of support professionals. To access much of the social care or benefits, it is necessary to have been registered on Spanish town halls’ ‘padrón’ census registers for a minimum period of time; generally from one to five years in total depending on the type of support or benefit requested, although this can vary according to local policies.

Therefore, it is important that residents and their families think ahead and always register on their town ‘padrón’, and keep their details updated (see also Helpful Topics: Understanding the System on this website). (If a UK national resident is not registered on the ‘padrón’, in extreme cases some short-term emergency help may be available, but this is ad hoc, cannot be predicted and varies by municipality.)

Contact information
Phone Central/Switchboard (0034) 971139100.
Email [email protected]
Full address TOWN HALL Ctra. Julià Bujosa Sans Batle 1, 07184 Calvià, Mallorca. PALMANOVA OFFICE Ctra. Calvià-Palmanova 40, 07181, Palmanova, Calvià, Mallorca
Languages English spoken, Spanish & Catalan spoken
Timetable Mon-Fri - 09:00 to 14:00.
Type of organisation Public