The main switchboard (Oficina de Atención al Ciudadano -OAC) can normally help route calls to other departments in English, however for more detailed enquiries, the tourist offices can help in English.
The local town hall / council office is the gateway for contacting Social Services’ team of support professionals in Spain and to access their services. This is also the route for applying for Spanish statutory social care. For some benefits and much of the social care available, it is necessary to have been registered on Spanish town halls’ ‘padrón’ census registers for a minimum period of time; generally from one to five years in total depending on the type of support or benefit requested, although this can vary according to local policies.
Therefore, it is important that residents and their families think ahead and always register on their town ‘padrón’, and keep their details updated (see also Helpful Topics: Understanding the System on this website). (If a UK national resident has not been registered on the ‘padrón’, in extreme cases some short-term emergency help may be available, but this is ad hoc, cannot be predicted and varies by municipality.)
|Full address||AJUNTAMENT, Plaça de la Vila 1, 17310 Lloret de Mar, Girona - TOURISM, Avda de las Alegrías 3, 17310 - TOURISM Passeig Camprodon i arríeta 2, 17310|
|Languages||Some English spoken (on request), Spanish & Catalan spoken|
|Timetable||9:00 to 14:00 (Mon-Fri). Tourist offices have longer and more variable opening times.|
|Type of organisation||Public|