The local town hall / council office is the gateway for contacting Social Services’ team of support professionals in Spain and to access their services. (Town hall/council is known as known as ‘el ayuntamiento’ in Spanish (Castilian); ‘el ajuntament’ in Catalan/Valencian, ‘udala’ in Basque or ‘concello’ in Galician). This is also the route for applying for Spanish statutory social care. For some benefits and much of the social care available, it is necessary to have been registered on Spanish town halls’ ‘padrón’ census registers for a minimum period of time; generally from one to five years in total depending on the type of support or benefit requested, although this can vary according to local policies.
Therefore, it is important that residents and their families think ahead and always register on their town ‘padrón’, and keep their details updated (see also Helpful Topics: Understanding the System on this website). (If a UK national resident is not recorded locally on the ‘padrón’ in extreme cases some short-term emergency help may be available, but it is ad hoc, cannot be predicted and varies by municipality).
The following link goes to a searchable database from the Spanish government of town hall (ayuntamiento) contact details.
You can click on the dropdown list of provinces or on your home province on the map to see a full list of the ‘ayuntamientos’ in that province.
|Timetable||Town halls are generally open to the public in the mornings until about 14:00, Monday to Friday.|
|Type of organisation||Public|