Directory of Useful Organisations

Murcia Council / Ayuntamiento

As well as the main town hall offices, the council of the city of Murcia also has district surgery-style offices open a few hours a week in local villages across the outlying rural area known as the Huerta de Murcia. These local districts are known as ‘pedanías’.

The large housing developments and golf resorts in the Murcia City countryside all fall under a ‘pedanía’ for the delivery of council services. Consult locally if you are unsure which district/pedanía your urbanización falls under. See the weblink on this page to the council website for addresses and times in the villages nearest to you. You may need to take a Spanish speaker with you to these local offices, although sometimes some English may be spoken.

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Coverage area and additional information

The local town hall / council office is the gateway for contacting Social Services’ team of support professionals in Spain and to access their services. This is also the route for applying for Spanish statutory social care. For some benefits and much of the social care available, it is necessary to have been registered on Spanish town halls’ ‘padrón’ census registers for a minimum period of time; generally from one to five years in total depending on the type of support or benefit requested, although this can vary according to local policies.

Therefore, it is important that residents and their families think ahead and always register on their town ‘padrón’, and keep their details updated (see also Helpful Topics: Understanding the System on this website). (If a UK national resident has not been registered on the ‘padrón’, in extreme cases some short-term emergency help may be available, but this is ad hoc, cannot be predicted and varies by municipality.)

Contact information
Phone (0034) 968358600
Web www.murcia.es/web/portal/oficina-de-informacion-en-pedanias
Email See website / Consulte la página web
Full address Ayuntamiento, Glorieta España 1, 30004, Murcia
Languages Some English spoken (on request), Spanish spoken
Timetable 09:00 to 14:00 (Mon-Fri). See weblink for local office timetables.
Type of organisation Public


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