Callers who only speak English will be directed to the Tourist Office in Cala Millor for guidance. Son Severa covers the north part of Cala Millor. Check which municipality you are in. For the south of Cala Millor see Sant Llorenç council entry.
The local town hall / council office is the normal gateway to Spanish statutory social care. To apply for statutory social care a UK national must normally have been resident in Spain for 5 years in total and continuously for the last two years. This is why it is important that residents, and their families, think ahead and register residency (see Helpful Topics section of this web for this process). (If a UK national resident is not registered on the ‘padrón’ in extreme cases some short-term emergency help may be available, but is ad hoc, cannot be predicted and varies by municipality).